TA ALKA TRAVEL (further only TA) mediates accommodation for theirs clients in recreation cottages, chalets, detached houses, camps, cottage settlements, apartment houses, boarding houses, hotels and other rooming houses in regions of CR and SR.
General conditions mentioned here alter mutual terms and conditions between client and TA. Conditions are for all sides binding and come into force in date, when TA obtains obligatory order or acquitted advance payment for accommodation from client. This order must be properly filled up and signed. Client´s signature acknowledges, that he/she agrees with description of the object, general conditions, conditons of annulment and way of payment. For conventional terms and conditions for all clients to engaged object or service is fault only client, who signs the order.
Client´s rights and engagements : client must be properly met with description of object, price and further necessary informations about object and use all acquitted services.
Client is dued to settle ordered accommodation in mutually agreed date, pass on the Voucher (accommodation´s remittance) rendered by TA to owner of the object or to reception of recreation locality at his/hers arrival to accommodation, pay bond and charges to local council (if it is not given other way), in case of accommodation in privacy is necessary to write with owner in his/her arrival to object an acceptance certificate and pay extra for the stay.
Rights and engagements TA : TA reserves the rights for changing the prices of accommodation. Client must be learnt with this fact in advance. TA reserves the right for abolition of stay in case, that the stay would not be executed from very important reasons (change of owner, unpredictable necessary repairs of object, decease, not habitable house thanks to environmental damage etc.). In these situations is TA obliged to offer the client alternative accommodation or give him the whole amount back. In case, that client refuse the alternative accommodation, has no demand for any other compensations. TA is not accounting for additional changes, that can happen during the year in side of independent institutions (government administrations, police of CR, privat persons, etc.) - it can be mainly roadbacks, conclusion of restaurants, parking-lots, sport grounds, recreation settlements, access roads to object, ski-tows etc. TA in the same time doesn´t guarant for changes of prices and additional services, that are involved in catalogue and client pay them in place (that are for example prices for parking, prices in shops, that lend sport outfits, prices for train, swimming baths, hothouses etc.)
TA ALKA TRAVEL doesn´t ensure transport for clients. TA is competent for mediation of accommodation to persons older then 18 years only.
Orders and payments by fax or e-mail :
- e-mail order, (the number of persons, children, address, telephone and required object must be mentioned here - optionally alternative object, date, signature of person, who orders the stay and pays the voucher)
- by phone order you can only mention the address, telephone connection and e-mail to accredited person, to whom will be draft and sent the necessary documents (obligatory order, stay confirmation, schedule of payment settlement and Voucher with access road to object). All informations and documents concerning with stay are sent by e-mail. Only the confirmationed and signed obligatory order (from side of client) must be delivered to TA by fax or post. In case, that client has no e-mail address, must state this fact into order. Our TA send the client all these files to her/his engaged address.
- standard way of settlement - 30% advance at order of accommodation (payable max. 10 days), 70% after payment to owner of the object at stay accession (if it is not agreed other way)
- client is always forced to mention some other then standard way of payment to TA, before documents drafting. New Year´s accommodations: 50% deposit till 15 days from stay order, 50 % after payment at the latest 30 days before stay accession
- order confirmation contains acknowledgment of TA about object and its reservation for client and the way of stay settlement
- customer attests his/hers signature in obligatory order of accommodation, that he/she meets this General conditions properly and accepts them
- client will be not accommodationed before after payment settlement to owner at accession to stay !
- TA send to client till 14 days before accession to object the accommodation´s refferal (Voucher), approach road to object and next necessary informations, concerned with stay
- shortest time for stay are 3 payed nights
Recreation stays :
- stays in recreation places are in the top season weekly, on the other hand it´s possible to set the stay shorter in hotels, boarding houses, cottages colonies. That´s possible to provide the shorter stay in choosen chalets, cottages in out of season too(if it is not mentioned other way in individual object).
- accession and ending is always on Saturday (if it´s not mentioned other way), arrival to the object is from 15.00 to 18.00 hours, departure to 10.00 hours
- it is possible to use additional services, that are offered by renter during the stay (horse riding, hothouse, swimming pool, fitcentres, tennis courts, playgrounds, sport grounds, garages atc. - these services are mostly for charge - it´s payed to owner at the stay).
- that´s possible to take with you a dog or a cat at some types of objects (marked by proper icon) in this case the owner can require charge about 50 to 200,-Kč/1 pet/night
- client is dued to pay the owner -at the objects, where the energy is not involved in price- in the course of his/her departure really consumptioned energy, the owner can demand the charge for fuel at objects with fire place
- the local charges for parish council aren´t involved in price - that´re payed to owner at accession into object, the prices are routinely about 0,5 - 1EUR/person/night (if it isn´t mentioned other way)
- client assembles at the accession to stay turnaround bound from 1.500,- to 3.000,- Kč (according to extend of the object). This charge is given back in full above after ending the stay, if some part, thing or assets weren´t damaged
- the number of accommodationed persons must not overrun max.capacity of the object, that is written in offer. Owner is competent finished client´s stay without any compensations or requests the settlement for these persons at once in cash, in case of disturbing this point
- client is dued to present to owner the object in the same state like before after his/her leaving. If he/she doesn´t do it, owner has got right for decent allowance from bond
Standard equipments of objects : all recreation objects have furnished kitchenette or kitchen corner (refrigerator, dishes for max. number of persons in object, fluid hot and cold water, gas or electric stove, optionally cooker), shower or bath, flush toilet. In accommodation´s price is involved bed-clothes according to order, heating, water, electric energy (gas) and compound cleanings (if it is not written other way in the description of the object).
Voucher (accommodation´s remittance) : it´s document about before payed services. Client is dued to hand this document to owner of the object (reception). Client can´t be accommodationed without this document. If the client fixes on earlier departure from the object, he/she must pass on the object to owner of object (cottage, chalet, apartment), keys from object (from room) and sign to Voucher or to the acceptance certificate the reason of departure. Client has got no rights and lows to returning not exhausted money for accommodation in the case of his/her earlier departure.
Annulment conditions (cottages, challets, appartments)
* till 65 days before arrival - 15% from total price for stay
* till 31 days before arrival - 30% from total price for stay
* till 20 days before arrival - 50% from total price for stay
* from the 19th arrival - 100% from total price for stay
Annulment conditions (boargins houses - pensions, hotels)
* till 65 days before arrival - 30 EUR/Person
* from 34 till 22 days before arrival - 40% from total price for stay
* till 21 till 14 days before arrival - 60% from total price for stay
* till 13 till 7 days before arrival - 80% from total price for stay
* from the 7th day before arrival - 100% from total price for stay
Annulment conditions come in force in date of signature the obligatory order or payment of deposit for stay. TA charges for every canceled stay the special fine, that makes 30 EUR. If the client finds alternative person instead of him/her, the annulment conditions are not billed. Every other accounting of client to another object is thought as cancellation and annulment conditions are refered to it. Annulment conditions are not charged only in these situations : decease in family, car crash during the way to accommodation, high-floods, that are immediate connected with client´s habitation. To further circumstances are always refered annulment conditions (you have to document the situation in written form).
Objection: client has got right for claim if he/she obtains no ordered services or accommodation in full scale or quality. Client sets up a claim at once during the stay in written form with own and even owner´s signature (reception). The owner always ensures for technic and hygienic state of renter´s object. In these situations is necessary to solve the claim -financial compensations including- rights in that place between customer and renter (reception). If some agreed services are non performanced it is possible to enforce the claim during the stay or at the latest till 7 days after ending the stay in written form to address of TA. In case, that the claim woun´t be written in acceptance certificate, in accommodation voucher or in any other documents signed by owner of the object (reception) and client, optionally independent client and witness, it is not able to accept it. TA is not respond for later claims.
Insurance: insurance is not involved in price. TA doesn´t account for damage of client, theft, injury or desolation of things and assets during the stay.
General conditions mentioned here alter mutual terms and conditions between client and TA. Conditions are for all sides binding and come into force in date, when TA obtains obligatory order or acquitted advance payment for accommodation from client. This order must be properly filled up and signed. Client´s signature acknowledges, that he/she agrees with description of the object, general conditions, conditons of annulment and way of payment. For conventional terms and conditions for all clients to engaged object or service is fault only client, who signs the order.
Client´s rights and engagements : client must be properly met with description of object, price and further necessary informations about object and use all acquitted services.
Client is dued to settle ordered accommodation in mutually agreed date, pass on the Voucher (accommodation´s remittance) rendered by TA to owner of the object or to reception of recreation locality at his/hers arrival to accommodation, pay bond and charges to local council (if it is not given other way), in case of accommodation in privacy is necessary to write with owner in his/her arrival to object an acceptance certificate and pay extra for the stay.
Rights and engagements TA : TA reserves the rights for changing the prices of accommodation. Client must be learnt with this fact in advance. TA reserves the right for abolition of stay in case, that the stay would not be executed from very important reasons (change of owner, unpredictable necessary repairs of object, decease, not habitable house thanks to environmental damage etc.). In these situations is TA obliged to offer the client alternative accommodation or give him the whole amount back. In case, that client refuse the alternative accommodation, has no demand for any other compensations. TA is not accounting for additional changes, that can happen during the year in side of independent institutions (government administrations, police of CR, privat persons, etc.) - it can be mainly roadbacks, conclusion of restaurants, parking-lots, sport grounds, recreation settlements, access roads to object, ski-tows etc. TA in the same time doesn´t guarant for changes of prices and additional services, that are involved in catalogue and client pay them in place (that are for example prices for parking, prices in shops, that lend sport outfits, prices for train, swimming baths, hothouses etc.)
TA ALKA TRAVEL doesn´t ensure transport for clients. TA is competent for mediation of accommodation to persons older then 18 years only.
Orders and payments by fax or e-mail :
- e-mail order, (the number of persons, children, address, telephone and required object must be mentioned here - optionally alternative object, date, signature of person, who orders the stay and pays the voucher)
- by phone order you can only mention the address, telephone connection and e-mail to accredited person, to whom will be draft and sent the necessary documents (obligatory order, stay confirmation, schedule of payment settlement and Voucher with access road to object). All informations and documents concerning with stay are sent by e-mail. Only the confirmationed and signed obligatory order (from side of client) must be delivered to TA by fax or post. In case, that client has no e-mail address, must state this fact into order. Our TA send the client all these files to her/his engaged address.
- standard way of settlement - 30% advance at order of accommodation (payable max. 10 days), 70% after payment to owner of the object at stay accession (if it is not agreed other way)
- client is always forced to mention some other then standard way of payment to TA, before documents drafting. New Year´s accommodations: 50% deposit till 15 days from stay order, 50 % after payment at the latest 30 days before stay accession
- order confirmation contains acknowledgment of TA about object and its reservation for client and the way of stay settlement
- customer attests his/hers signature in obligatory order of accommodation, that he/she meets this General conditions properly and accepts them
- client will be not accommodationed before after payment settlement to owner at accession to stay !
- TA send to client till 14 days before accession to object the accommodation´s refferal (Voucher), approach road to object and next necessary informations, concerned with stay
- shortest time for stay are 3 payed nights
Recreation stays :
- stays in recreation places are in the top season weekly, on the other hand it´s possible to set the stay shorter in hotels, boarding houses, cottages colonies. That´s possible to provide the shorter stay in choosen chalets, cottages in out of season too(if it is not mentioned other way in individual object).
- accession and ending is always on Saturday (if it´s not mentioned other way), arrival to the object is from 15.00 to 18.00 hours, departure to 10.00 hours
- it is possible to use additional services, that are offered by renter during the stay (horse riding, hothouse, swimming pool, fitcentres, tennis courts, playgrounds, sport grounds, garages atc. - these services are mostly for charge - it´s payed to owner at the stay).
- that´s possible to take with you a dog or a cat at some types of objects (marked by proper icon) in this case the owner can require charge about 50 to 200,-Kč/1 pet/night
- client is dued to pay the owner -at the objects, where the energy is not involved in price- in the course of his/her departure really consumptioned energy, the owner can demand the charge for fuel at objects with fire place
- the local charges for parish council aren´t involved in price - that´re payed to owner at accession into object, the prices are routinely about 0,5 - 1EUR/person/night (if it isn´t mentioned other way)
- client assembles at the accession to stay turnaround bound from 1.500,- to 3.000,- Kč (according to extend of the object). This charge is given back in full above after ending the stay, if some part, thing or assets weren´t damaged
- the number of accommodationed persons must not overrun max.capacity of the object, that is written in offer. Owner is competent finished client´s stay without any compensations or requests the settlement for these persons at once in cash, in case of disturbing this point
- client is dued to present to owner the object in the same state like before after his/her leaving. If he/she doesn´t do it, owner has got right for decent allowance from bond
Standard equipments of objects : all recreation objects have furnished kitchenette or kitchen corner (refrigerator, dishes for max. number of persons in object, fluid hot and cold water, gas or electric stove, optionally cooker), shower or bath, flush toilet. In accommodation´s price is involved bed-clothes according to order, heating, water, electric energy (gas) and compound cleanings (if it is not written other way in the description of the object).
Voucher (accommodation´s remittance) : it´s document about before payed services. Client is dued to hand this document to owner of the object (reception). Client can´t be accommodationed without this document. If the client fixes on earlier departure from the object, he/she must pass on the object to owner of object (cottage, chalet, apartment), keys from object (from room) and sign to Voucher or to the acceptance certificate the reason of departure. Client has got no rights and lows to returning not exhausted money for accommodation in the case of his/her earlier departure.
Annulment conditions (cottages, challets, appartments)
* till 65 days before arrival - 15% from total price for stay
* till 31 days before arrival - 30% from total price for stay
* till 20 days before arrival - 50% from total price for stay
* from the 19th arrival - 100% from total price for stay
Annulment conditions (boargins houses - pensions, hotels)
* till 65 days before arrival - 30 EUR/Person
* from 34 till 22 days before arrival - 40% from total price for stay
* till 21 till 14 days before arrival - 60% from total price for stay
* till 13 till 7 days before arrival - 80% from total price for stay
* from the 7th day before arrival - 100% from total price for stay
Annulment conditions come in force in date of signature the obligatory order or payment of deposit for stay. TA charges for every canceled stay the special fine, that makes 30 EUR. If the client finds alternative person instead of him/her, the annulment conditions are not billed. Every other accounting of client to another object is thought as cancellation and annulment conditions are refered to it. Annulment conditions are not charged only in these situations : decease in family, car crash during the way to accommodation, high-floods, that are immediate connected with client´s habitation. To further circumstances are always refered annulment conditions (you have to document the situation in written form).
Objection: client has got right for claim if he/she obtains no ordered services or accommodation in full scale or quality. Client sets up a claim at once during the stay in written form with own and even owner´s signature (reception). The owner always ensures for technic and hygienic state of renter´s object. In these situations is necessary to solve the claim -financial compensations including- rights in that place between customer and renter (reception). If some agreed services are non performanced it is possible to enforce the claim during the stay or at the latest till 7 days after ending the stay in written form to address of TA. In case, that the claim woun´t be written in acceptance certificate, in accommodation voucher or in any other documents signed by owner of the object (reception) and client, optionally independent client and witness, it is not able to accept it. TA is not respond for later claims.
Insurance: insurance is not involved in price. TA doesn´t account for damage of client, theft, injury or desolation of things and assets during the stay.
Basic 
Object 
Various
alkatravel@alkatravel.cz 
